FAQ

FAQ

General Questions

1. What services does Heard & Son Fencing offer?

We provide fencing, decking, landscaping, artificial grass installation, minor tree surgery, garden office and structure installation, and fascia and guttering services.

2. How long has Heard & Son Fencing been in business?

We are a family-owned business with over 15 years of experience.

3. Which areas do you serve?

We are a local business dedicated to serving These areas (and areas around) Swindon, Wootton Bassett, Highworth, Faringdon, Cricklade, Marlborough, Blunsdon, Blunsdon St Andrew. Broad Blunsdon, Wroughton, Ridgeway, Shrivenham, Wanborough, Lydiard Millicent, Chiseldon, Marlborough Downs, Purton, Hannington, South Marston, Oakhurst, Upper Wanborough, Sevenhampton, Castle Eaton, Cricklade, Hook, Eastleaze and Haydon Wick

4. What makes Heard & Son Fencing different from other companies?

We pride ourselves on being friendly, trustworthy, and reliable, delivering high-quality craftsmanship and unparalleled customer service. We also source materials from trusted suppliers to ensure durability and satisfaction.

Fencing Services

5. What types of fencing do you offer?

We provide a variety of fencing solutions, including:

Domestic Fencing: Closeboard fences, waney edge panels, trellis, and batten screening.
Agricultural Fencing: Post and rail, stock fencing, and wire stock fencing.
Industrial Fencing: Steel security fencing, V-Mesh, palisade, and iron railings.
Contemporary Fencing: Durapost and composite fencing.

6. Can you help me choose the right type of fencing for my needs?

Absolutely! Our team will assess your requirements and recommend the best fencing solution for your property.

7. Do you install eco-friendly or low-maintenance fences?

Yes, we offer composite and Durapost fencing options that are eco-friendly, durable, and require minimal maintenance.

Decking Services

8. Do you install both timber and composite decking?

Yes, we specialise in both. Timber decking offers natural beauty, while composite decking provides a low-maintenance alternative.

9. Can you create a custom decking design?

Yes, we work closely with you to design a bespoke decking solution that complements your outdoor space.

10. What is the lifespan of your decking materials?

Both timber and composite decking are durable. Composite decking, in particular, is highly resistant to weathering, stains, and fading, offering exceptional longevity.

Landscaping and Garden Services

11. What landscaping services do you provide?

We offer turfing, artificial grass installation, sleeper flowerbeds, and decorative aggregates, among other landscaping solutions.

12. Is artificial grass suitable for pets and children?

Yes, our premium artificial grass is safe, durable, and easy to clean, making it an excellent choice for families and pet owners.

13. Can you help with garden transformations?

Yes, we specialise in revamping gardens, whether you need a complete overhaul or small enhancements.

Garden Structures and Tree Services

14. What types of garden structures do you build?

We create bespoke garden offices, summerhouses, pergolas, gazebos, and more, tailored to your specifications.

15. Do you offer tree surgery services?

Yes, we provide minor tree surgery services, including pruning, trimming, and stump removal.

16. Are your garden structures weatherproof?

Yes, all our structures are built to be durable and withstand various weather conditions.

Fascia and Guttering Services

17. What materials do you use for fascia and guttering?

We use high-quality UPVC products to ensure durability and long-lasting protection against water damage.

18. Do you replace old fascia and guttering?

Yes, we can remove old or damaged fascia and guttering and replace them with new, high-quality systems.

Materials and Suppliers

19. Where do you source your materials?

At Heard & Son, we believe that the quality of our work starts with the materials we use. That’s why we partner with reputable suppliers like Webbs for timber products, Sansums for aggregates, Nustone for slabs, and Eurocell for UPVC. By sourcing from these trusted names, we guarantee that our projects are built to last.

20. Are your materials environmentally friendly?

Yes, we strive to use eco-friendly materials wherever possible, such as composite fencing and decking.

Customer Experience

21. Do you provide free quotes?

Yes, we offer free, no-obligation quotes for all our services.

22. How long does a typical project take?

Project timelines vary based on the scope of work. We’ll provide an estimated timeline during our consultation.

23. Do you guarantee your work?

Yes, we are committed to ensuring complete customer satisfaction and guarantee the quality of our craftsmanship.

24. How do I schedule a consultation or request a quote?

You can contact us directly by phone or through our website to discuss your project and arrange a consultation.

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